FAQ
How can we help?
Here you’ll find answers to commonly asked questions about our products and services. Browse through the different categories to quickly find the answers you’re looking for.
If you can’t find what you need, don’t hesitate to reach out to our friendly customer support team who will be more than happy to assist you.
General
Can we come to your showroom and have a look at samples?
Our Showroom is a mobile showroom. We come to you so you can view our samples in your own home.
Do I have to pay for a measure and quote?
We come to you for a free no obligation measure and quote.
Does my quote include installation?
Yes. All our pricing includes the installation of our products.
How much do curtains, blinds or shutters cost?
At Spectrum Curtains all our products are made to measure. Therefore, the pricing will always vary. Everything is made to fit your windows perfectly in fabrics of your choosing. Should you wish to see any samples and organise for Sophie to come to you and give you a no obligation free quote, all you have to do is call 0402 760 756. There is an option for every budget.
I don’t know if I want curtains or blinds. Can you help me decide?
Sophie has over 15 years experience in helping people choose the right products to suit their window furnishing needs.
How long does it take to get curtains made?
How long does it take to get blinds made?
Maintenance
Will you remove our old blinds and curtains?
Old window furnishings need to be taken down prior to our installation unless otherwise arranged. There is an additional charge if we need to take away your old curtains and blinds.
Cleaning
How do I take my blinds down if I need to?
Please use this link and Sophie will show you how to remove your roller blinds when needed.
https://www.facebook.com/spectrumcurtains/videos/1281139652523946
Product
How long does it take to get curtains made?
It takes around 6 to 8 weeks from when you have placed your order to when we install your new curtains.
How long does it take to get blinds made?
Roller blinds take approximately 4 weeks from the time you place your order.
I don’t know if I want curtains or blinds. Can you help me decide?
Sophie has over 15 years experience in helping people choose the right products to suit their window furnishing needs.
What are better curtains or blinds?
Ultimately, the decision between curtains and blinds depends on the room and your personal taste. In the bathroom and kitchen, blinds are more recommended as they are easier to clean and resistant to moisture. However, in a living room, bedroom or study, curtains make for an appealing addition. Or you may prefer the look of plantation shutters. The choice is ultimately yours, but we are here to help you make an informed decision.
How much do curtains, blinds or shutters cost?
At Spectrum Curtains all our products are made to measure. Therefore, the pricing will always vary. Everything is made to fit your windows perfectly in fabrics of you choosing. Should you wish to see any samples and organise for Sophie to come to you and give you a no obligation free quote, all you have to do is call 0402 760 756. There is an option for every budget.
Will you come and just measure 1 window?
There is no job too big or too small for us. If you only want furnishing for one window, we are happy to help. Some people choose to get the whole house measured if they are planning on updating the whole house and then can opt to do one room at a time if that is all the budget will allow.
Need New Curtains Or Blinds?
We visit you with our van full of samples and so you can see our wide selection of options and choose what’s right for you.